Refund Policy

Return Eligibility
We support a 60-day return policy for all products. Customers can apply for a return service within the valid return period if the products have quality problems, do not match the description, or fail to meet personal use needs. All returned products must be kept in unused, undamaged, and original packaging conditions to ensure smooth return processing.
Refund Processing Time
After we receive and verify the returned products completely, we will initiate the refund procedure. The refund will be successfully credited to the customer’s original payment account within 5 to 10 working days. All refund procedures are formal and transparent, and we will follow up the whole process to ensure customers’ legitimate rights and interests.
Return Instructions
Customers need to submit a return application through the contact page of our official website and follow the official return process to complete the operation. We will provide professional return guidance to ensure the return process is simple and efficient.

 

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